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Friday, 31 March 2023

Ofsted is not the bogeyman... we are

Social media continues to debate Ofsted’s role in the recent death of a headteacher with much sound and fury. It is not for me to intrude upon the grief of her family, friends and school community, nor to speculate on the reasons. But after almost 60 inspections over the last 11 years, I think I am entitled to comment about Ofsted.

I did not want to write this piece. I had hoped that sense and compassion would prevail in the wake of a private tragedy. As ever with social media, the argument polarised almost instantly as people made this about themselves and projected their own sense of injustice into the space. But this has very little to do with Ofsted.

Ofsted is not a regulator. Ofsted is not the employer. Ofsted does not end people’s careers. Ofsted is merely the inspector, no more no less. The trouble with Ofsted is the rest of us and what we do with its inspection ‘judgements’ and how our often gross overreactions and over-simplifications affect school leaders’ lives.

Let me state this simply. The responsibility for the broken and dysfunctional psychological contract between school leaders and society lies with us, the employers. 

I am not saying that many school leaders do not live in semi-permanent fear of an unfair or unreasonable Ofsted judgement. I am not saying that headteachers do not fear for their livelihoods and even their sanity. They clearly do. But the reason that they fear a rigged accountability system is because we have not done our job. We have not told them regularly that Ofsted is merely an audit, an input amongst many others about the effectiveness of the education system. We have not reassured them through our actions that an unfavourable judgement leads to support and reinforcement not exile and shame. 

Unfortunately, because we have fragmented our education system so completely over the last 13 years, all that is left is accountability. If I were to be cynical, I might observe that it is much simpler and cheaper for the government to blame someone else for failure than to engage in the complex, messy and expensive process of improving public services.

This sword of Damocles looms so menacingly above headteachers because the idea of accountability is so reductive and so pervasive. Having found the person to blame for a school not being good enough, why would we look any further or deeper into the root causes? A school has been found to be underperforming its children and its leader has been held to account. All is well in the world…

But if we want a fairer society, we must accept cost and nuance. If we are to stand shoulder to shoulder with school leaders whose schools could do better, then we need to genuinely know our schools. To be able to look the world in the eye and say, yes this Ofsted report highlights some areas of concern that must be addressed but this school is getting better as quickly as it can and it would be ill served by a change of leadership. This headteacher needs our trust and support not our judgement.

This is the problem of leading system change. If you want to improve a system (as opposed to merely giving the appearance of caring) you only have two inputs. You pick the team and you set the direction. And one of the core elements of setting the direction is making a judgement call about how much change the people in your team can cope with. An organisation cannot get better faster than its people can cope with change. Poor leaders either underestimate tolerance for change and accept underperformance or they overestimate it and break the whole organisation. Keeping the organisation in the sweet spot between complacency and recklessness can only be done with detailed knowledge of the components of the system. If you only know how well a school is performing through an Ofsted report every five years, then you do not know the system you are running.

Ofsted is not perfect, far from it. However, unlike most instruments of government, it knows this and does not pretend to be. It is probably the least broken bit of our education system and is respected internationally. In the main, Ofsted is staffed by people who are both knowledgeable and passionate about education and who want to improve our education system as a whole. 

Of the 59 school inspections and one Ofsted MAT review, in which I have been on the receiving end, only one was genuinely inaccurate and even then we didn’t dispute the grade, just the tone of the report. We made it clear to the senior leadership concerned that we saw the judgement in the broader context of all the progress that was being made and that they should not worry. That probably equates to an error rate of 1.5% or less.

The rest of us need to step up. It is a failure of governance in both maintained schools and academies if we continue knee jerk responses to single inspections. We need to place ourselves between headteachers and an unthinking bureaucracy. We need to create the psychological security for school leaders and teachers to be able to take the risks necessary to improve education.

“The fault, dear Brutus, is not in our stars but in ourselves”- Julius Caesar




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