British devaluation

I have always tended to agree with Samuel Johnson that, "Patriotism is the last refuge of a scoundrel" and I get itchy when we rush for our banners and flags. But I was depressed yesterday when in a conversation with one of my colleagues about Ofsted and British Values I recalled a short satirical email I wrote almost 10 years ago,

"We are committed to promoting the core values of Britishness which are clearly demonstrated by our current government

• Arrogance - everything good has happened because we made it happen and everything bad was someone else's fault (either foreigners or Marxists who are everywhere)
• Narcissism - we are brilliant and the best and if only everyone else was more like us the world would be a better place
• Xenophobia - there is no problem big or small that cannot be blamed upon bloody foreigners (see above arrogance)
• Self interest - we will pontificate about others not following our example whilst shamelessly filling our pockets when we think no one is looking
• Laziness - never do anything positive or productive when you could spend the time moaning and blaming someone else for the problem"

I wrote that before Brexit before Boris Johnson and Liz Truss...

It now looks prophetic. How sad that satire plus time becomes tragedy.

Keyboard warriors

Last week I was invited to comment on the rise of parental complaints by SchoolsWeek in an article published under the title “Trust hopes code of conduct will end abuse”

This is the entirety of my response which bears release given the limited quote included in the article.

“Dear xxx

Further to your text, I can confirm that we have seen a significant rise in parental complaints since the pandemic.  My Legal Director feels that we are running at about two to three times the 2019 volumes of complaints made direct to the Trust. 

In light of this, the first two hypotheses should be (1) that our schools are somehow worse than they were before the pandemic and/or (2) that parents are less happy with them. But neither stack up. Ofsted judgements maintain their upward trajectory with 86% good or better and SATs scores show a good recovery of the learning lost to Covid. Likewise, I have been running stakeholder satisfaction surveys since early 2021 and parental positivity has not declined significantly over the whole period (average of 81% positive or strongly positive)

So what is behind it?

I postulate three things. 

First, disadvantaged communities feel very disenfranchised. There is a lingering resentment towards the state about lockdown, about Brexit, about inflation and the cost of living crisis. They don't feel listened to or represented. This anger needs to come out somewhere and schools are the closest lightening conductor.

Second, as a society we have become more used to doing things online than we were before. Previously where a parent had a concern or was upset, they would have had a conversation with their child's teacher or headteacher. Now, because they are angry, they skip this step and send a strongly worded email to the Trust, to Ofsted, to their MP often all three at the same time. 

Third, we have become professional complainers. Where previously a parent might have been upset about another child's behaviour towards their child, now they have 'safeguarding concerns' or allege 'racist' or 'sexual abuse' in the deliberate knowledge that these are words which trigger processes (as they should). Often this verbal escalation comes from social media groups that share short-cuts on how to complain effectively.

Put all of this together and you have a pressure cooker that needs a serious release of steam. Because behind all this heat and noise will be genuine safeguarding issues that risk being missed. The only solution I see is for schools to do even more, to lean into their communities and make them feel more valued and heard. But this is exceptionally difficult when the school leaders we are asking more of are the ones who feel the most under direct attack from this army of keyboard warriors.

Ofsted and the ESFA must also get much better at redirecting parents back to the first step of the school's complaints policy when they have skipped to Level 3 ALL-CAPS OUTRAGE!”

Ofsted is not the bogeyman... we are

Social media continues to debate Ofsted’s role in the recent death of a headteacher with much sound and fury. It is not for me to intrude upon the grief of her family, friends and school community, nor to speculate on the reasons. But after almost 60 inspections over the last 11 years, I think I am entitled to comment about Ofsted.

I did not want to write this piece. I had hoped that sense and compassion would prevail in the wake of a private tragedy. As ever with social media, the argument polarised almost instantly as people made this about themselves and projected their own sense of injustice into the space. But this has very little to do with Ofsted.

Ofsted is not a regulator. Ofsted is not the employer. Ofsted does not end people’s careers. Ofsted is merely the inspector, no more no less. The trouble with Ofsted is the rest of us and what we do with its inspection ‘judgements’ and how our often gross overreactions and over-simplifications affect school leaders’ lives.

Let me state this simply. The responsibility for the broken and dysfunctional psychological contract between school leaders and society lies with us, the employers. 

I am not saying that many school leaders do not live in semi-permanent fear of an unfair or unreasonable Ofsted judgement. I am not saying that headteachers do not fear for their livelihoods and even their sanity. They clearly do. But the reason that they fear a rigged accountability system is because we have not done our job. We have not told them regularly that Ofsted is merely an audit, an input amongst many others about the effectiveness of the education system. We have not reassured them through our actions that an unfavourable judgement leads to support and reinforcement not exile and shame. 

Unfortunately, because we have fragmented our education system so completely over the last 13 years, all that is left is accountability. If I were to be cynical, I might observe that it is much simpler and cheaper for the government to blame someone else for failure than to engage in the complex, messy and expensive process of improving public services.

This sword of Damocles looms so menacingly above headteachers because the idea of accountability is so reductive and so pervasive. Having found the person to blame for a school not being good enough, why would we look any further or deeper into the root causes? A school has been found to be underperforming its children and its leader has been held to account. All is well in the world…

But if we want a fairer society, we must accept cost and nuance. If we are to stand shoulder to shoulder with school leaders whose schools could do better, then we need to genuinely know our schools. To be able to look the world in the eye and say, yes this Ofsted report highlights some areas of concern that must be addressed but this school is getting better as quickly as it can and it would be ill served by a change of leadership. This headteacher needs our trust and support not our judgement.

This is the problem of leading system change. If you want to improve a system (as opposed to merely giving the appearance of caring) you only have two inputs. You pick the team and you set the direction. And one of the core elements of setting the direction is making a judgement call about how much change the people in your team can cope with. An organisation cannot get better faster than its people can cope with change. Poor leaders either underestimate tolerance for change and accept underperformance or they overestimate it and break the whole organisation. Keeping the organisation in the sweet spot between complacency and recklessness can only be done with detailed knowledge of the components of the system. If you only know how well a school is performing through an Ofsted report every five years, then you do not know the system you are running.

Ofsted is not perfect, far from it. However, unlike most instruments of government, it knows this and does not pretend to be. It is probably the least broken bit of our education system and is respected internationally. In the main, Ofsted is staffed by people who are both knowledgeable and passionate about education and who want to improve our education system as a whole. 

Of the 59 school inspections and one Ofsted MAT review, in which I have been on the receiving end, only one was genuinely inaccurate and even then we didn’t dispute the grade, just the tone of the report. We made it clear to the senior leadership concerned that we saw the judgement in the broader context of all the progress that was being made and that they should not worry. That probably equates to an error rate of 1.5% or less.

The rest of us need to step up. It is a failure of governance in both maintained schools and academies if we continue knee jerk responses to single inspections. We need to place ourselves between headteachers and an unthinking bureaucracy. We need to create the psychological security for school leaders and teachers to be able to take the risks necessary to improve education.

“The fault, dear Brutus, is not in our stars but in ourselves”- Julius Caesar

Should we be worried about a national scheme of work?

A journalist asked me yesterday about the Ofsted involvement with Oak National Academy. Before I returned her call, I tried to order my thoughts a little. This is a complex space and the following thoughts occured to me...

Le Courbusier said that a house was a, "Thing for living in". It is defined by its function not its attributes or contents. A school is a thing for learning in. A good school is one in which we all learn well. This depends on lots of things. But on nothing more than on good teaching.

Oak National Academy is a collection of schemes of work. Schools often use schemes to scaffold, when teacher quality or subject knowledge is less than desired. But, like any scheme of work, it is no substitute for or guarantee of good quality teaching.

Governments are often frustrated by the cost and time required to improve the quality of teaching. But a grail quest for the perfect text book helps no-one, because the perfect text book doesn't exist. There are no shortcuts to deep subject knowledge and acquired classroom craft. Neither of which is improved by a scheme of work, however good or well intentioned.

Oak National Academy is concerning only if it is the thin end of a wedge. It could be seen as the beginning of a national scheme of work. This might herald a new era of performative compliance. Whether you see it as such or not, probably depends on your existing political and professional bias.

Does Oak National Academy in and of itself improve the quality of teaching? I don't know. There is sometimes a danger that overly scaffolded schemes of work impair rather than improve teacher development. Becuase they do not, in and of themselves, enforce the reflection necessary to deepen teacher subject knowledge and craft. But I suppose we'll have to wait and see.

It is a tool and its success depends entirely on those who wield it, and the intent with which it is used.